1. General provisions

These terms and conditions apply to all orders placed by the client (hereinafter "Client") for Albartizan.al through the website and the mobile site. By using albartizan.al and / or issuing an order, the Customer agrees to comply with the Terms and Conditions of Use ("Terms").

Please read and fully understand the Terms before issuing the order. Only individuals over the age of 18 and older who are not under protection, with an address in ALBANIA can place an order. The inclusion of any product or service on albartizan.al at any particular time does not imply or warrant that these products or services will be available at any time.

Albartizan.al reserves the right to suspend any product at any time. albartizan.al reserves the right to modify the Terms at any time and without notice. The version of the Terms applied for the Customer's order is the one present on albartizan.al when the order is issued. albartizan.al wants to give you the best online shopping experience possible. For this we need to make sure that our services work perfectly.

The customer states that he understands and agrees not to

(i) send, transmit, redistribute, upload or promote any communication or content that may cause harm or adversely affect our business, products or services;

(ii) operate or use any device that restricts, compromises, interferes or prevents any other user from using or enjoying the artistic albartizan.al, or affect the security of the site; or

(iii) use any device or endeavor to use any engine, software, equipment, agent, script or equipment or other mechanism (including but not limited to spiders, bots, crawlers, avatars and intelligent agents) to browse or search to the internal site, or copy content from the site. albartizan.al reserves the right to immediately stop accessing the site and to terminate the account of any user who violates these provisions or any other provision of these terms and conditions.

2. Change in transport prices and costs

Prices published on albartizan.al will aim to include the current VAT but excluding transportation costs. Shipping costs for each order are not the same, and vary according to the size or weight of the package. The cost for each delivery method is clearly indicated during the order completion procedure. The cost of standard transport is presented in the execution of the order and varies for each artisan. If Albartizan.al is unable to send the order in full and more than one shipment is required, the Customer will not be charged for any additional shipments. Prices can vary between store, catalog and online.

3. Order / contract termination

The adjustment options available to the client are through albartizan.al. Please visit Customer Service pages for more information. After sending the order, if the Customer has provided the e-mail address, he will receive a confirmation e-mail. If for any reason albartizan.al is unable to execute the order, the Customer will be notified as soon as possible. If albartizan.al has already received payments for this order, it will reimburse the amount using the same method chosen by the Client to make the payment. If, for any reason, various agreements are required, albartizan.al do will inform the Customer by asking them to contact the Albartizan.al Customer Service which will reimburse.

4. Shipping

Albartizan.al is very careful in accepting and processing orders and will do its best to send orders to a residential address or other address in Albania, according to the transport option chosen by the Client. albartizan.al will do its best to deliver the orders as soon as possible and in the order in which they were issued.

The purpose of albartizan.al is to send orders from 2 to 3 working days after confirmation of the order. Despite the purpose of delivery within the specified interval, delivery may take longer due to unforeseen circumstances. In case the delivery is delayed for more than 30 days, the Customer may cancel the order. Prior to the issuance of the order, Albartizan.al will inform the Customer about the details of the planned delivery. After sending the order, if the Client has provided the email address, he will receive a confirmation e-mail containing the details of the planned delivery. All shipping and delivery policy is reported on albartizan.al. If the order does not arrive by the due date, please contact Customer Service.

5. Withdrawal of orders

The customer can cancel or return the order from the date of issue up to 10 days after receiving the ordered items. If the customer has been debited the amount of items, he will receive a coupon refund, excluding shipping costs that are non-refundable. If the customer decides to keep certain items by partially canceling the order, shipping costs will not be refunded.

6. Reimbursement

Albartizan.al guarantees the reimbursement of all items returned under Article 5 (Withdrawal of orders), provided that all items are returned in the same condition as those at the time of receipt by the Consumer.

This means that the items must not have been damaged, contaminated, washed, changed or worn (except for normal testing) and that all labels must be intact. More information on the return process will be available upon request to all those customers who wish to return all or part of their orders. For more details contact us through our channels. The coupon is valid for 6 (six) months from the date of issue and can only be used once and only in the catalog of the artisan from which the original order was made. If the coupon is not used within the expiration date, it loses its validity and cannot be returned in any other form.

7. Payment methods

You can pay for the ordered items using the methods below.

  • Cash on delivery

You can choose to pay for your order after delivery of the products directly to the courier responsible for delivery. The amount given to the courier must be accurate and must not include a refund from the carrier itself. Payment must be made before the package is opened, i.e. when you receive the order.

  • Payment by bank transfer

You can choose to pay for your order on our website through bank transfer in one of two currencies (euro or lek). In this case, Albartizan.al will reserve your order for a total of 7 days within which the payment must be made and an email must be sent with the bank transfer invoice to the email [email protected] Albartizan.al reserves the right to reject any order. The customer will receive a valid invoice in the email confirming the shipment.

8. Our responsibility

None of the provisions included here restricts or excludes the liability of Albartizan.al in any case in which an exemption or a limitation of liability would be contrary to law. Albartizan.al is not responsible for indirect losses that are a side effect of the main loss or damage, for example the loss of profits or opportunities; nor for the impossibility of delivering the goods or to fulfill our other obligations sanctioned by the present conditions, when such an absence will be implicated in an event beyond our reasonable control, including, but not limited to, fire, flooding. , storms, rebellions, civil unrest, war, nuclear accident and terrorist activities. The maximum liability of Albartizan.al for any loss or damage related to the order issued on albartizan.al will be limited to the total price of the order.

9. Colors and sizes

Albartizan.al does everything possible to accurately show the characteristics of our products, including makeup and colors.

The colors displayed depend on the system used on the client's computer or phone; Albartizan.al cannot guarantee that the client's computer or phone accurately reproduces the colors. The sizes of the goods shown on albartizan.al express approximate values ​​to help you better understand the fit and size of that specific outfit and do not guarantee the actual size of the clothes you will be receiving. The actual measurements of a garment may vary depending on the material used for production.

10. Warranty

If the purchased goods are defective, Albartizan.al will comply with all warranty regulations in force. If the Customer wishes to expose a complaint regarding a clear defect of the material or product in the goods supplied by us, including damages arising from the transport, the Customer is required to notify him by sending an email to [email protected]

11. Partiality

If any of the provisions of these Terms becomes or is declared invalid or unlawful or unenforceable by law, this shall in no way affect the validity, applicability or legality of the remaining terms. .

12. Ownership of rights

All intellectual property rights, such as trademarks and copyright on albartizan.al are from albartizan.al and the artisans it summarizes.

Any use of albartizan.al or its content, including copying or retention of such content in whole or in part for any use other than personal and non-commercial, is prohibited without the permission of Albartizan.al.

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